As security alarm equipment has advanced over the years, it’s now easier and more affordable than ever to make sure that your home or business is totally secured. But it’s important to keep in mind that not all alarm systems are made equal.

With traditional security systems, when the alarm is tripped, it’s not always clear when a situation actually requires police intervention or is simply just a false alarm.

That’s where ALARM-i comes in. With ALARM-i, you get actual video alarm verification of every alarm event, so that you (and the 24-hour ALARM-i monitoring station) can see what’s really happening at your home or business.

If you’re new to ALARM-i, here are some frequently asked questions to help you understand how it works and what the advantages are.

What is ALARM-i?

ALARM-i is a video alarm verification system that combines the functionality of a traditional monitored security system with video camera technology to capture alarm events as they happen. This provides visual verification of the premises, so that you and/or monitoring-center dispatchers can take the appropriate action.

How does it work?

ALARM-i records video in the area where an alarm has been triggered or an incident has occurred. This provides you (and ultimately law enforcement) with video verification of the event, thus eliminating the response to false alarms.

When your alarm goes off, a video clip will be sent to your mobile device, which gives you the option to dispatch police or disregard the alarm. The same footage is also sent to a 24/7 monitoring station, where dispatchers can take action if you’re unable to review the footage quickly enough.

What are the benefits of video alarm verification?

In addition to the convenience and peace of mind, the greatest benefits of an ALARM-i video alarm system are:

  • Faster response to alarm events
  • Reduced false alarms
  • Higher arrest rates for burglaries

With ALARM-i Video Alarm Verification, the police are on their way under Priority dispatch conditions, which is up to 85% faster and results in an apprehension rate of more than 50% (compared to 0.08% for traditional alarms). (Source:

Plus, by accessing video clips through your mobile device, and being able to arm or disarm the system from practically anywhere, you’ll be able to enjoy increased safety and security, while also minimizing the number of false alarms that you or law enforcement have to deal with.

What kinds of events will trip the alarm?

Any event that trips your security system will trigger video verification. An ALARM-i system uses door contacts and motion detectors to detect activity where there shouldn’t be any. So for example, if a front door is forced ajar or movement is detected while the system is armed, it will trigger the alarm, notifying you and the ALARM-i monitoring station.

What video clips will I receive?

Cameras are already rolling when alarm events occur. When an alarm is tripped, you receive pre-alarm clips and real-time video on your cell phone and/or computer within moments.

What if I’m unable to respond to an alarm notification?

Because the video is also sent to our monitoring station, you will still be protected whether or not you are able to verify the video yourself. And in the event that law enforcement needs to be dispatched, it will be taken care of from the monitoring station if you are not available to dispatch the police yourself.

Can I use ALARM-i for my home?

Yes! ALARM-i provides protection for residential homes and commercial businesses. Compare packages here.

Can I use ALARM-i video clips for insurance claims?

Yes, this is another important advantage of ALARM-i video verification. In the event of burglary or other criminal activity, video footage can be used to file insurance claims and, when applicable, can also be used for legal proceedings/prosecution.

Have more questions? Contact us today

For more details on how ALARM-i Video Alarm Verification can protect your business or family, contact us to request a no-obligation security system consultation.

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Allan Baum
Security Industry veteran with over 30+ years in the industry. Founded family owned and operated Protection Plus in 1994 with his wife and has overseen its growth since. In addition to working with his wife and son, Allan has assigned the role of Chief Canine Officer to his trusted dog Waub, who joins him at the office every day.