FAQs

PROTECTION PLUS^® has been providing integrated security solutions in the GTA for over 30 years. We invest the time and effort to analyze the entire security requirements of your family, your home and your business. 

Whether it is monitored alarms, visual alarm verification, proactive video monitoring, security cameras, locks, no-touch access control, window film or security bars or a complete security upgrade, we do it all!!

Regardless of the size or your security needs, we help secure you properly.

With PROTECTION PLUS, you are being protected by one of the most trusted companies in Ontario.

Here are just some of the reasons to choose PROTECTION PLUS as your security solutions provider:

• PROTECTION PLUS has been in business since 1994. That means more than 30 years of experience!
• Tens of Thousands of satisfied Residential and Commercial customers across Ontario.
• Check out our many 5 star reviews on Google, Facebook, TrustPilot, and HomeStars.
• Custom-designed electronic and physical security to meet your needs.
• On-site Security Audit for homes and businesses.
• Great low monthly monitoring rates on takeovers from $22.95 and on new installations from $29.95
• Price stability with a guaranteed monitoring rate for a minimum of 3 years.
• Limited parts and labour warranty on new alarm equipment.
• You own the alarm system, not leased or rented.
• State-of-the-art technology and equipment.
• Special New Movers Program.
• We sell, install and service our customers.
• Trained, certified & courteous alarm installation technicians, locksmiths & customer service representatives on staff.
• Underwriter Laboratories Certified, 24/7 monitoring service.

A PROTECTION PLUS

Security Expert will come out to your location and perform a thorough evaluation of the current state of your security and life safety preparedness. Based on our findings, we will present various options to address your security needs, enabling you to choose the solution that best suits your needs and budget. Some of our clients may only choose one service to satisfy their requirements, will others may take advantage of many of the services we offer.

Our Residential integrated security solutions include:

• Alarm Systems
• Visual Alarm Verification Systems and Monitoring
• Locksmith Services
• Security Camera Systems
• Proactive Video Monitoring and Remoting Guarding
• Security Bars
• Security Window Film
• Standard and Video Intercoms
• Fire and Life Safety Protection
• Private Guard or Police Response
• Monitoring Service

Our Commercial services include:

• Alarm Systems
• Visual Alarm Verification Systems and Monitoring
• Locksmith Service
• Access Control
• Security  Camera Systems
• Proactive Video Monitoring and Remoting Guarding
• Fire Detection Services
• Security Window Film
• Security Bars and Gates
• Private Guard or Police Response
• Monitoring Service

Yes, the monthly monitoring rate is guaranteed for a minimum of 3 years from the start of the contract.

We accept most major credit cards, pre-authorized checking from your bank account and e-transfer payments.

NO. While many alarm systems continue to use a traditional phone service by providers, many users are moving to cellular and internet options. If you do not have a traditional phone land-line, speak with one of our representatives about whether a cellular GSM. Discuss your options with one of our customer service representatives.

If your alarm system is monitored through your phone line, the alarm system becomes a local system. The system will function normally with the siren; however, it cannot communicate with the monitoring station. This risk can be easily addressed through backup alternative communication methods such as cellular (GSM) or internet (Wi-Fi). If Call our customer service department for alternative communication technology and pricing.

The Emergency Response Center (monitoring center) will call the premises for verification that the alarm is real, and not a false alarm. If they cannot reach an authorized user, a dispatch will be ordered. Clients can choose which type of response is appropriate. For a burglary signal, it is usually police or guard response. For a confirmed fire signal, the fire department will be dispatched, or the keyholder list notified, depending on circumstance. There are varying charges associated with each type of responder.

In addition to burglary and fire, we also monitor for medical and panic emergencies. Monitoring is also available for events such as low temperature, floods, carbon monoxide leaks, etc.

Please refer to the Alarm Permits section for more information.