Home Alarm Monitoring Services Toronto

Home Alarm Monitoring Services Toronto

What is Home Alarm Monitoring?

Most alarm systems are designed to perform two things when they are activated.

  • Is to activate a siren if the alarm is tripped to alert occupants, neighbours and an intruder.
  • Is to contact an outside professional security call centre that can respond to an alarm on your behalf.

The Central Monitoring Station provides home alarm monitoring 24/7 with staff professionally trained to respond to emergencies. In the event, a homeowner is unable to respond to a monitoring station operator can notify emergency contacts of an event, and most importantly dispatch authorities to assist.

Benefits of Home Alarm Monitoring?

The installation of an alarm system does provide some benefit by providing a local alert. However, to truly maximize the purpose of the alarm, professional monitoring is essential. Even with modern technology and the seemingly constant connectivity of smartphones, home security is serious business. Response to an alarm signal cannot wait until after a business meeting or until you get off an airplane, or out of a dead cellular zone.

Alarm systems today can be about much more than burglary detection. Floods can have several causes, most commonly a frozen pipe that bursts or a washing machine malfunction. With climate change, there have been many more incidents of flooding due to extreme temperature fluctuations and flash rain storms overwhelming sewer systems. Insurance rates and deductibles for flood-related damage have skyrocketed. A Flood detector can detect leaking water BEFORE it causes significant damage to your home.

Get a Free Quote

Life Safety

Add smoke detectors, Carbon Monoxide detectors, and an emergency pendant. But there is little benefit to detection without MONITORING. You or an emergency contact must receive timely notification of an event.

Have Peace of Mind. Unfortunately, emergencies happen to everyone. Knowing your alarm company is monitoring your home when you can’t, will allow you to focus on the tasks at hand. Monitoring is better than a good neighbour; we are on duty 24/7 365 days a year.

What to look for when choosing a home alarm monitoring provider

Not all alarm monitoring is created equally. Look for a well- established company with Canadian stations. Redundancy is essential. Some companies may offer low monitoring rates but only provide one Monitoring station, leaving you vulnerable in the event the station experiences high call volume, a power failure or equipment problems. Professional certifications should be available upon request.

The PROTECTION PLUS® Monitoring Stations are professionally trained and certified by Underwriters Laboratories of Canada (ULC) to provide a consistent and responsible response to all alarms. Multiple stations across Canada provide exceptional redundancy. Insurance companies look for the ULC symbol on monitoring contracts. Without ULC monitoring, you will not receive any Insurance rate reductions. If your Insurance company requires your home to have an alarm system, IT MUST BE MONITORED. And remember to test your system at least every month. PROTECTION PLUS will provide a certification of monitoring for Insurance compliance.


  • Is the monthly monitoring rate guaranteed?

    Yes, the monthly monitoring rate is guaranteed for a minimum of 3 years from the start of the contract.

    We accept most major credit cards, pre-authorized checking from your bank account and e-transfer payments.

  • How do I know if I am currently under a monitoring contract?

    For liability purposes, you are always under contract until the service is terminated. What you need to know is how much notice is required to cancel your existing monitoring agreement. If you have been with the company for longer than your initial contract term, a minimum of 30-90 days written notice is required to cancel service. For your specific notification period, read the terms and conditions on the back of your contract or contact your existing monitoring provider.

  • Do you only offer monitoring for burglary and fire?

    In addition to burglary and fire, we also monitor for medical and panic emergencies. Monitoring is also available for events such as low temperature, floods, carbon monoxide leaks, etc.

  • Do you require an alarm permit to have a monitored alarm system?

    Please refer to the Alarm Permits section for more information.

  • Can I use an alarm system if I have pets?

    Yes! Pets need protection from intruders and fire as well. Systems can be configured to work around pets by bypassing zones or upgrading to pet-friendly devices. Our Security Expert will be glad to advise you.

  • What happens if I already have an alarm system? Is it easy to switch to PROTECTION PLUS?

    Yes. In most cases, alarm equipment can be reprogrammed by our trained technicians to communicate with our Emergency Response Center. Ask one of our Security Experts for details.

  • Who responds to an alarm?

    The Emergency Response Center (monitoring center) will call the premises for verification that the alarm is real, and not a false alarm. If they cannot reach an authorized user, a dispatch will be ordered. Clients can choose which type of response is appropriate. For a burglary signal, it is usually police or guard response. For a fire signal, the fire department will be dispatched, or the keyholder list notified, depending on circumstance. There are varying charges associated with each type of responder.

Get a Free Quote